01Information we collect
When you submit an enquiry through our contact form, we collect the name, email address, phone number and project details you provide. We use this only to respond to your enquiry and to prepare drawings, finishes and pricing.
Like most websites, our hosting provider records basic technical data such as IP address, browser type and pages visited. This is used for security and to understand how the site is used.
02How we use your information
We use the information you give us to answer your questions, send quotes and samples, and keep a record of our correspondence. We do not sell your personal information to anyone.
We may contact you about your enquiry by email or phone. If you no longer wish to hear from us, tell us and we will stop.
03Sharing & third parties
We share enquiry details only with the team members involved in responding to you. Our website is delivered through Cloudflare and enquiry emails are sent through an email service provider; these providers process data on our behalf.
04Data retention & security
We keep enquiry correspondence for as long as needed to serve you and to meet our business and legal obligations, then delete it. We take reasonable measures to protect the information we hold.
05Your rights & contact
You can ask us what personal information we hold about you, ask us to correct it, or ask us to delete it. To make a request, email info@imacarchitecturalceiling.com.